What CRACTT weighs
Who refurbished it
Manufacturer-certified, authorized retailer, or unknown marketplace seller — very different risk.
Discount threshold
How much off new this category needs to be before refurb makes sense.
Warranty and returns
Coverage length, who honors it, and the return window if it arrives wrong.
Wear items
Battery cycles, screen condition, and parts that age regardless of testing.
FAQ
- Does it cover phones and laptops?
- Yes, plus appliances, cameras, and tools — name the category.
- Is open-box the same thing?
- No — open-box is usually lower risk at a smaller discount, and CRACTT treats it separately.
More CRACTT tools
- Should I buy it?
- Should I buy now or wait?
- What are the best running shoes for me?
- Which product is better?
- Is this worth buying?
- Should I buy it? Calculator